FAQ
Frequently Asked Questions
How long does the eternal rose last?
Our eternal roses are carefully preserved using a special process that maintains their natural beauty, color, and texture. With proper care, your eternal rose can last for years.
Simple Care Tips:
- Keep it out of direct sunlight to avoid discoloration.
- Avoid exposure to water or high humidity.
- Handle gently to preserve its delicate petals.
- Store it in its display case to protect it from dust and environmental factors.
Do I need to water or maintain the rose?
No maintenance is required! Our eternal roses are designed to stay vibrant and beautiful without any watering or upkeep. Simply enjoy their elegance as they are.
Is the necklace adjustable?
Yes, the necklace included in the rose box features an adjustable chain with a secure lobster clasp. This allows you to customize the fit to your preference, ensuring comfort and style.
What’s included in my order?
Each order includes:
- A beautifully preserved eternal rose in a luxurious gift box.
- A high-quality necklace of your choosing.
Your gift box will arrive perfectly packaged and ready to present to your loved one.
What are the shipping details?
We offer shipping with the following options:
- Standard Shipping: Estimated delivery in 6–12 business days.
- Express Shipping: Estimated delivery in 5–8 business days.
Please allow 1–3 business days for order processing and packaging. A tracking number will be provided to monitor your shipment.
How can I contact you?
For any inquiries, feel free to reach out to us at info@julietteandco.com, via chat, or submit a contact form. We’re happy to assist you!